All URpleasures sales are final.
Due to the nature of the products, returns and refunds are not allowed. Exchanges are allowed only if an incorrect item is received. The product or it's packaging can not be tampered with. Please return the item within 30 days of invoice and will be glad to exchange it for the same product or substitute it for a similar item in its place (of equal or lesser value). Please ensure all items are returned to sender.
Please contact me with your order number and details about the product.
Shipping is discreet.
We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.
Please also note that the shipping rates for many items we sell are weight-based. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.